Karl AguilarNov 15How to Work with Workflow AutomatorFor organizations that need to perform processes or tasks that are either routinary or manual in nature, it would be beneficial to have a...
Karl AguilarNov 7IT Infrastructure Management Strategies and Best PracticesThe IT infrastructure is one of the most critical (if not the most critical) components that a company must have in place. It is not just...
Karl AguilarOct 31A Comprehensive Guide to the ITIL Service Strategy: Part 2In the previous installment, we discussed what the ITIL service strategy is about and how it benefits the business. We continue here as...
Karl AguilarOct 18A Comprehensive Guide to the ITIL Service Strategy: Part 1Given the rapid pace of information technology, it is crucial for a business to keep track while remaining organized and efficient...