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Karl Aguilar

Responding to the Security Challenges of COVID

Updated: Feb 16, 2022



COVID-19 thrusted many businesses into unfamiliar, possibly dangerous territory. As they are forced to set up remote work environments so they can continue in their operations, the inactivity of security measures and the lack of security personnel in the business premises itself makes these environments a prime target of cybercriminals looking to steal and illegally utilize or monetize data.


Even for businesses that are able to continue working at their premises are facing challenges due to the smaller number of personnel working there, especially those who are part of security. As such, these businesses may encounter issues in the workplace that would take more time than usual to deal because of the lack of additional personnel or experts on site.


This also extends to other tasks such as:

  • Access for regular deliveries and maintenance

  • Updating door schedules and operating hours

  • Deactivation or replacement of lost badges, cards or fobs

  • Access for regular cleaning and disinfecting in the facility



Remote Security Management is the key

Given these challenges, there is a pressing need for businesses to set up a remote security management system that would allow designated users to regularly check on the network security in the office even if these users are at a remote location.


Remote security management provides the following features that contribute to the system’s capabilities:


Remote Unlock - Any entry point can be remotely unlocked from anywhere so there’s no need for someone to be on-premise for deliveries or grant access to an employee assigned to the venue.


Lockdown -A lockdown can be immediately implemented from anywhere in the event of a breach or other emergency and can set up a particular lockdown plan depending on the situation so users can respond appropriately.


Instant Mobile Credentialing and Guest Passes – Users can instantly issue a secure mobile credential to employees needing special access. And in the event of a lost or stolen keycard or fib, employees can simply use their phones to access the facility, providing instant access while ensuring safety.


Real-time alerts – Users can be notified immediately of any potential security threats such as unauthorized access, ensuring the security of the facility even with no one there.


Hands-Free Unlock - Users can easily unlock a secure door using various ways set by the remote security management system. This may entail the use of an app, make certain gestures that will be recognized by the system, or through touch by a covered body part. This ensures not only security but also sanitation by not making use of touch-based access.


Customization – Given the different security systems and processes in each organization, remote security management can be tailored to fit the different security needs of a business for more effective security measures in place.


Occupancy control – Some remote security management systems provide real-time room occupancy levels and alarm users as well in in the even the facility has exceeded the occupancy threshold level. This helps you control the inflow of people in the facility and avoid a potential outbreak given the current health situation.


Visitor management – Remote security management provides a more efficient and reliable way of logging and tracking guests coming into a facility, with additional features that can be included such as temperature checks via heat signature detection and face detection that will visitor identity as means of contact tracing especially while inside the premises.


It pays to be prepared for any eventuality, especially in terms of security. Remote security management offers an effective and safe approach that ensures the safety and health of the users, especially in these uncertain times.

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